Which tool is used to assess a customer's feature capability adoption based on deployment progress?

The Business Process Assessment (BPA) is designed to evaluate how well a customer has adopted specific features based on their progress with deployment. This tool provides insights into the operational readiness of a customer's processes in relation to the features offered by a product or solution, enabling teams to identify gaps, areas for improvement, and potential enhancements.

By employing the BPA, organizations can assess the alignment of their existing processes with new functionalities and measure user engagement with those features. This assessment can highlight which features are underutilized, thereby helping to formulate strategies that encourage greater adoption and maximize the value derived from the product.

In contrast to other options, the BPA focuses specifically on measuring feature adoption linked to deployment, making it an essential tool for customers looking to optimize their use of technology in real-world scenarios.