What does the SKU PAN-SVC-PREM-TAM provide?

The SKU PAN-SVC-PREM-TAM provides premium technical account management services. This offering is designed specifically to deliver a higher level of support and assistance to customers who require more comprehensive engagement with their technical account manager. As part of the premium service, clients can expect personalized attention, proactive account management, and tailored support to ensure that their technical needs are met effectively and efficiently.

This designation indicates that the service includes enhanced capabilities compared to standard offerings. Clients benefit from having dedicated resources focused on their specific challenges and requirements, which is pivotal for organizations looking to maximize the value of their Palo Alto Networks products and solutions. The premium support typically encompasses advanced troubleshooting, regular account reviews, strategic planning sessions, and direct access to enhanced support channels.