What does the SKU PAN-SVC-BKLN-XXXX represent?

The SKU PAN-SVC-BKLN-XXXX represents "Partner enabled premium support year 1." This designation indicates that the SKU is associated with a specific level of support offered by Palo Alto Networks, which is tailored to partners who are enabling premium support for their customers. Premium support typically includes advanced services such as faster response times, access to additional resources, and enhanced service level agreements that are not part of basic support offerings.

This SKU designation emphasizes the commitment to providing high-level services and support to customers who utilize partner networks, thus enhancing the overall customer experience and ensuring that technical issues can be addressed more effectively. By linking the SKU to a partner-enabled approach, it suggests that resources are allocated to facilitate a collaborative relationship between Palo Alto Networks and its partners, ensuring quality and satisfaction in service delivery during the first year.